The HRSD total quality management approach encourages innovation and teamwork. The General Manager provides direction and guidance to the five departments: Engineering, Finance, Information Services, Operations, and Water Quality.
Ted Henifin, a registered professional engineer, has served as HRSD’s General Manager since 2006. The recipient of a bachelor's of science in civil engineering from the University of Virginia, Mr. Henifin also has completed the Water and Wastewater Leadership Program at the Kenan-Flagler Business School of the University of North Carolina at Chapel Hill.
Mr. Henifin began his career in 1982 as a civil engineer in the facilities planning division of the Navy Public Works Center in Norfolk. He has served as a senior engineer with the Norfolk Redevelopment and Housing Authority and deputy site manager of the Navy Public Works Center at Little Creek. He worked for nine years as Director of Public Works for the City of Hampton before joining HRSD.
Active in numerous professional and civic organizations, Mr. Henifin is vice-president of the Virginia Association of Municipal Wastewater Agencies (VAMWA). He also has served on the board of the Virginia, District of Columbia and Maryland Chapter of the American Public Works Association. He is president of the George Wythe Recreation Association and a member of the boards of the Downtown Hampton Child Development Center; the American Red Cross, Hampton Roads Chapter; and the Hampton Neighborhood Development Partnership.
Mr. Henifin’s honors include the Julian F. Hirst Award for Distinguished Service, presented by the American Society for Public Administration. He also was among a select number of proven leaders chosen for the 2009 class of LEAD Virginia.
Special Assistant for Compliance Assurance
Phil Hubbard was the Sanitary Sewer Overflow Reduction Manager for the City of Virginia Beach prior to joining HRSD in 2007. In that capacity he ensured full compliance with regulatory orders, represented the city with DEQ and EPA, served as Team Leader for the Regional Capacity Team, and managed contracts with consulting engineers. His extensive experience also includes more than 20 years as an operations manager in the city's public utilities department.
A registered professional engineer, Mr. Hubbard holds a bachelor's degree in civil engineering from the Virginia Military Institute and has completed the Kenan-Flagler Water and Wastewater Leadership Program. He is a member of the American Society of Professional Engineers and WEF. He twice received the Virginia Beach City Manager's Creativity, Innovation and Public Service Award, and was named the 2010 Government Engineer of the Year by the Norfolk Branch of the American Society of Civil Engineers.
Jennifer Heilman joined HRSD in 1992, and has served as Commission Secretary since July 2005. She previously held positions in the Engineering, Finance and Administration, and Water Quality departments. Ms. Heilman received a B.A. degree in human resources from Saint Leo University.
The Communications Division supports HRSD's mission through communications, community outreach and education programs. The Communications Division can provide educational materials, arrange a speaker, respond to public and media inquiries, include you on our publications mailing list, or participate in educational events. Call the division at 757-460-7056 or e-mail us at firstname.lastname@example.org.
The Human Resources Division maintains employee records, administers the employee benefits program and handles employee recruiting, orientation and the apprenticeship program. For employment opportunities click here or call 757-460-7302.
Please contact the Commission Secretary at email@example.com or 757-460-7003.